Privacy Policy

Introduction

Aster Bio, Inc. (including our Environmental Genomics™ laboratory services) is committed to protecting your privacy. This policy describes how we collect, use, and protect information when you use our website and services.

Information We Collect

We may collect:

• Contact and account information: Name, email address, company, and similar details when you contact us or create an account.
• Technical data: IP address, browser type, and similar information recorded in standard server logs for security and troubleshooting.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support.
• Manage your account and sample submissions.
• Improve our website and services.

Cookies

We use cookies only as needed to operate the site—for example, to keep you signed in (session cookie) and to protect forms from abuse (CSRF token). We do not use third-party marketing or visitor-identification analytics on this site.

Third-Party Services

We may share information with service providers who assist in operating our site (e.g., hosting, email). These providers are contractually required to protect your data and use it only for the purposes we specify.

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and associated data by contacting us.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights, please contact us at the address below.

Contact Us

For questions about this privacy policy or to exercise your rights, contact:

Aster Bio, Inc.
PO Box 27841
Houston, TX 77227-7841

You may also reach us through our contact form.